I lost my laptop with all the company documents!!

I lost my laptop with all the company documents!!!

Brought to you by Niall Mulrine, Pc Clean.

Some of the reasons why we should use online backup can be emphasised by a few points on safety of mobile computers. We have heard the stories; we have encountered it at work, home and at school. More people are carrying their offices, theses and photo labs under their arm in a small electronic device. This small device, yet so powerful that it may contain so many documents, emails, passwords, photos and work files that we tend to forget just how “big” it can be. It could carry everything that is most important to them at any time. We take it for granted; we could never loose these items. But what happens if the laptop is stolen or lost? Laptops are not the only devices that are carried around in people’s personal belongings. Mobile phones, Smartphones, Tablets, and many more portable devices that store our vast amount of contacts details, phone numbers, text messages, private information, photos and much more.

Remember all the big stories in the past years of government officials, solicitors, business people and employees of semi-state bodies loosing USB drives, laptops and smart phones with all sensitive data in the wrong hands. These devices were not even locked down with a password. The biggest case in the news in Ireland was the 5 laptops that were lost by Department of Social and Family Affairs. But luck was on their side, no leaks were found regarding the private data. It was a wakeup call or was it? It has not changed the mind-sets of computer consumers. Basic protection such as access code or password for opening the devices is never activated. We seem to think that we will never lose our devices and all the data is safe. Is there a solution if our laptop or phone is stolen?

There are solutions to this issue in the realms of software preloaded on the devices and having an internet connection turned on. Some packages can trace the device to within a couple of feet to the correct GPS location.

One such free package called Prey got a lot of coverage from an unknown person in the US called Sean Power. His laptop was stolen in New York, but with the help of Twitter and Prey software, he was able to get back his laptop. The software took a picture of the user and sends it online to Sean’s account and the IP address located to within 200 metres proximity. With the help of Twitter posts, he was able to pinpoint the laptop to a bar owner in Manhattan. He rang the police with these details and they raided the bar and caught the suspect in possession of the laptop. This made an impossible situation possible again with the help of modern technology. What were the chances that he could have otherwise found his laptop in New York city via the old detective work!! The police would have bothered about a minor offence such as this, so the case would have been closed quickly.

Another software package called Druva, which is not free, but worth the money if you consider your laptop files to be sensitive and important is a great market leader for protecting data on stolen or lost laptops. What this can do differently to the previous example is, wipe the laptop hard drive clean of all data from anywhere online or by a method activated when the user inputs the password incorrectly beyond a predetermined limit. An American study carried out on the devastation caused by a lost or stolen business laptop can cause the company on average $49,241 per machine. Also, the survey reported that only 30% of machines were encrypted with a password and 46% of laptops had “sensitive data” stored on them. This is frightening how careless we are when it comes to security. Spend nearly a thousand euros on a great laptop with all the software to start your computing needs, but need skim on basic additions of security software or even encryption methods.

Even if we don’t go for the fancy software packages, at least we can protect our data with a good strong password.

To catch up on any missed articles written by Niall Mulrine of Pc Clean, go to www.PcClean.ie

10 tips: how to get online, anywhere

If you're a regular when it comes to working on the go, then you'll probably have experienced the frustration when it's impossible to find an internet connection, whether it's through a 3G dongle, or even your smartphone. Here are 10 road-tested tips for getting your work done by any internet connection necessary.

Picture this: You're sitting down in between meetings on a business trip, and you need to send a few quick email messages and an image or two.

You pull out your handy 3G internet dongle, but no luck. Undaunted, you start looking around for an open Wi-Fi network, but there are none. Even your smartphone internet is mysteriously down. Is this a nightmare? Nope - just another day for a business traveller lost in the wilds of mobile internet.

Don't let this happen to you. Check out our 10 road-tested tips for getting your work done by any internet connection necessary.

Don't rely on one network for mobile internet access

If you absolutely must have always-available internet access, don't limit yourself to one cellular network. Check the coverage maps and pick a pair of devices from different carriers to maximise your odds of getting a good connection.

Switch spots

Slow mobile broadband? Try switching spots - even if you're getting a great signal. Getting five bars on your mobile-broadband signal doesn't necessarily mean that you'll get the best data speeds, especially if you're in an area with lots of cellular-network traffic. Although the signal-strength indicator does tell you how strong your connection is to the nearest signal tower, it doesn't tell you how busy that tower is.

That means that you (and everyone else in the area) could have a splendid connection to a tower that is so overloaded it can't send data along the network fast enough. Oddly, sometimes your signal strength will be worse, but your overall speeds will be better since you're connecting to a tower that's less busy overall.

Bring your own gear for hotel-room Wi-Fi

Hotels love to advertise their free in-room Wi-Fi. However, the mere existence of Wi-Fi doesn't guarantee that it will work at the level you need it to. If you want to ensure that your room is covered, you'll need to bring your own Wi-Fi router and insist on a room at a hotel that is wired for ethernet. Don't forget the plug board, too, or else you might have to choose between wireless internet access and your room's lighting.

If lugging all of that gear around doesn't appeal, remember this: Your room's ethernet could be a one-foot-long cable sticking out of the landline phone. You might be able to get your work done with your laptop on your bedside table, but your back will never forgive you.

Test your speed before uploading large files

If you need to send a few large files back to home base, try out a few different services before starting the upload in earnest. After all, your mobile ISP or hotel IT administrator might have blocked or throttled certain services. Another concern: What seems like the most direct file-transfer method (uploading to your company's FTP server, for example) might actually be bogged down with unnecessary intermediaries such as a VPN connection that could reduce the overall speed.

While uploading a video file from a hotel ethernet connection, I found that I got only 20kbps from our FTP server, while Dropbox bumped me up to 50kbps and MediaFire managed 80kbps. Even though I wasn't directly transferring the video to the home office, using MediaFire instead of our in-house FTP saved time for everyone involved.

Use protection on open Wi-Fi hotspots

The time you save by logging in to the first unencrypted Wi-Fi hotspot you encounter doesn't compare to the risk you take if someone shady sniffs your password or hijacks your Gmail session and steals all your personal info. You can reduce your risk by using utilities such as Hotspot Shield and configuring your Web apps to use HTTPS whenever possible, but you need to take those steps before you log in to the unprotected Wi-Fi spot. Read 'How to Stay Safe on Public Wi-Fi' for more security tips.

Come down from the cloud

It's easier than ever to keep your work in the cloud without disrupting a traditional work environment - that is, until someone pulls the plug. Make sure to have a solid set of offline tools so that you can still work when you're disconnected, and keep local copies of anything business-critical (your schedule, for example). Maintaining a record can be as simple as saving a Google Doc as a Word doc, or taking a quick screenshot of your to-do list on your smartphone before you head to the airport.

If you depend on Google services, grab Google Gears. Even though Google effectively abandoned it more than a year ago, it still allows you to access your Google Docs, Gmail, Google Calendar and a few third-party apps like Remember the Milk without an internet connection. It's already built into Chrome, but it also supports Firefox and Internet Explorer in Windows, and Firefox in OS X.

Bring a better Wi-Fi stumbler

Still using Windows' built-in Wi-Fi panel in the taskbar? Before you hit the road, pick up a more powerful utility such as NetStumbler or InSSIDer. Unlike Windows' built-in Wi-Fi signal meter, these apps will give you a good look at which networks have a consistently strong signal over time, which networks are on overlapping channels, and so on. This information is particularly useful when several usable networks are in the area and you want to know which one will give you the best reception without having to try them all out one by one.

Try to find the Wi-Fi access point

Even the fastest Wi-Fi cards can't help you if you're too far from the access point itself. Try to find the actual hardware access point itself, and sit near it. In public spaces, check near any labelled 'charging station' areas and scan the ceiling for any boxes labelled with networking equipment brands (Cisco, D-Link, Netgear, and so on). Coffee shops often have them in plain view near any phone/ethernet wiring. If you can't find it, you can use the Wi-Fi scanners mentioned above to check your signal strength while walking around the room, though you'll look like you're using your PC to dowse for water.

Plan your trip with internet in mind

An easy way to avoid getting stuck without Internet access: Do your homework. Don't book your hotel reservation without checking the HotelChatter blog's most recent Annual Hotel Wi-Fi Report, which provides listings of free, paid, and free-with-membership hotel Wi-Fi access.

Starbucks is your best friend

Regardless of what you think about the chain's coffee, you'll be elated to find a Starbucks when you're desperately hunting for internet access. The same goes for McDonald's, and pretty much any hotel lobby. Even public libraries usually have free Wi-Fi--whether they're open or not. You can check out free Wi-Fi databases such MyHotspots.com before you leave for your trip, but the listings aren't always accurate or up-to-date, so you're probably better off just noting where your coffee-shops-of-last-resort are. If you're really worried, invest in a membership with some of the more common Wi-Fi providers

created by pcworld uploaded by Niall Mulrine, Pc Clean, Navenny, Ballybofey, Co. Donegal, Ireland
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